Applications/Internet

otrs - The Open Ticket Request System

OTRS is an Open source Ticket Request System (also well known as trouble ticket
system) with many features to manage customer telephone calls and e-mails. The
system is built to allow your support, sales, pre-sales, billing, internal IT,
helpdesk, etc. department to react quickly to inbound inquiries.
License:GPL Group:Applications/Internet
URL:http://www.otrs.org/

Packages

Name Version Release Type Size Built
otrs 2.0.4 3.fc4 src 11.03 MiB Thu Mar 30 00:24:04 2006

Changelog

* Wed Mar 22 17:00:00 2006 Mike McGrath <imlinux{%}gmail{*}com> 2.0.4-3
- Removed bogus req's and perl provides
- Removed a number of perl packages that are provided by Fedora
- Now using /var/www/otrs/ macro
- Created an otrs.httpd.conf source
- Changed permissions for otrs/var/httpd
* Wed Mar 8 17:00:00 2006 Mike McGrath <imlinux{%}gmail{*}com> 2.0.4-2
- Major updates in permissions
- Removed perl perl-DBI perl-DBD-MySQL and perl-URI from requires
- Changed requires to /usr/sbin/sendmail
- Updated Pre to check for udpate conditions
- Removed Requires(postun)
- Removed MaxRequestsPerChild from http config
- Added RELEASE file to ~otrs.  It's required there.
* Wed Feb 1 17:00:00 2006 Mike McGrath <imlinux{%}gmail{*}com> 2.0.4-1
- Fedora friendly spec file

Listing created by RepoView-0.5.2-1.fc6 (modified)